Curiousity may have killed the cat but it’s a trainer’s best friend
Posted by Lee-Anne Ragan | Filed under Communication, Human resources, Training & development
The saying, curiousity killed the cat, means if you’re too curious harm may come to you. That’s true. In some circles curiousity causes problems (say if you’re a bank teller trying to figure out how to steal money) but in the case of corporate training curiousity is worth its weight in gold.
Curiousity opens [...]
Tags: bearingpoint, chip heath, corporate training, curiosity, curiousity, dan heath, fast company, knowledge, knowledge gap, made to stick, russ berland
Cultural intelligence and the UN Rio World Urban Forum
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution, Diversity & culture, Social Responsibility, Travel
What’s your CQ? You may be familiar with IQ, social intelligence and emotional intelligence but the new kid on the block is cultural intelligence.
I’m in Rio de Janiero, Brazil at the United Nations World Urban Forum. I’ve just finished doing a workshop on cultural intelligence, which is a combination of meta-cognition, skills and knowledge, that [...]
Tags: assumptions, brazil, complexity, Conflict resolution, cultural intelligence, culture, heath, intelligence, intercultural, lee-anne ragan, made to stick, rock.paper.scissors, united nations, world urban forum, worldview
Are you a sieve or a sponge?
Posted by Lee-Anne Ragan | Filed under Communication, Travel
We see what we expect to see.
The Heath Brothers, in their fantastic book Made to Stick, talk about our minds being like a sieve as opposed to a sponge – that to remember something it has to be big enough, memorable enough, sticky enough to get caught in the sieve.
My sieve got stuck when I [...]
Tags: brazil, development, heath brothers, learning, lee-anne ragan, made to stick, memory, normal, powerful learning, rock.paper.scissors, toucan, Travel