Diversity for better Team Building & Effectiveness

One Size Doesn’t Fit All:

Longer description: Much of what we read about conflict states that there is one way to resolve all conflict. This cutting edge training takes an entirely different approach and demonstrates there are many ways to resolve the same conflict. Whether you are new to conflict resolution, want to improve your existing conflict resolution skills and/or are new to cross-cultural issues or want to improve your existing cross-cultural skills there is lots to learn for everyone. Great care is taken to facilitate a comfortable safe learning environment, with lots of room to practise and explore.

Workshop/seminar length: 1 hour, 4 hour, all day

Group size: up to 20

Direct benefits to participants:

1 hour:

* Take part in an overview of one of the key skills such as the art of asking questions, assumption busting, enhancing creativity and learning to view conflict through 3 lenses
* Discover hands on learning in one of the above skill sets that leads to practical application in the work place right away
* Gain confidence in your conflict resolution abilities
* Learn and laugh
* Receive a customized follow-up resource guide

4 hour:

* Take part in an overview of key skills such as the art of asking questions, assumption busting, enhancing creativity and learning to view conflict through 3 lenses
* Experience hands on learning in two of the above skill sets that leads to practical application in the work place right away
* Gain confidence in your conflict resolution abilities
* Learn and laugh
* Receive a customized follow-up resource guide

All day:

* Take part in an overview of the cross-cultural conflict resolution field – trends and highlights
* Gain skills in the art of asking questions, assumption busting, enhancing creativity
* Learn how to avoid the pitfalls of generalising and stereotyping
* Discover how to infuse culture in all your conflict resolving
* Learn how culture affects all parts of conflict resolution
* Experience the roles of a conflict resolution facilitator and how individual preferences influence our ability to facilitate
* See examples of cross-cultural conflict resolution processes
* Experience hands on learning that leads to practical application in the work place right away
* Take part in a chance to practise building a culturally sensitive conflict resolution process based on real life conflicts
* Learn how to judge success
* Gain confidence in your conflict resolution abilities
* Learn and laugh
* Receive a customized follow-up resource guide

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